Frequently Asked Questions

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General

Do I have to sign a long term contract?


No, we offer flexible services. The option is yours!




What if I want to cancel services?


Simply notify your account manager or contact our office we simply ask for a 30 day notice for any contract terminations




Can I get a quote over the phone?


For residential yes! If you are looking for commercial cleaning services we’ll have to set up a time for a free estimate.





Commercial

Are we bonded and insured?


Yes, and proof can always be requested.




If there is a problem who can I contact?


Reach out to your account manager or simply contact us at 330-3248176.




Does someone need to be at the location when we clean?


No, we can clean during or after business hours the choice is yours.




Is your staff uniformed?


Invig Cleaning requires all staff to be in uniform and carry an identification badge as well.




How many cleaners come to clean?


Typically two cleaners are at a job.





Residential

Do you bring your own cleaning supplies?


Yes, our equipment is top grade cleaning chemicals and supplies that are cleaned and sanitized before every job.




Do you offer discounts or coupons?


Yes we do contact us so we can send you different offers throughout the year.




Are we bonded and insured?


Yes, and proof can always be requested.




How many cleaners come to clean?


Typically two cleaners are at a job.